We’ll alter your new custom garment within 15 days of it being delivered to you. Your older garments also get alterations for life. If you’ve been wearing your shirt or jeans for a while, and they need some gentle care (a missing button, a pesky zipper, or minor size adjustments), we’ll take care of it.

We provide exchanges within 15 days of your original garment being delivered to you.

You can also ask for a full refund within 15 days of your shipment being delivered to you.
However, you can choose to cancel your order for a refund within 60 days of the order date for pieces that have not been made yet.