For measurements please see our video guide section.
What is the difference between Garment Measurements and Body Measurements?
Garment measurement is taken from already stitched shirt whereas body measurement requires your body size to be measured.
Can I get the same day delivery?
For same day delivery, you have to place your order before 11:00am.
What courier do you use for delivery?
We use domestic courier companies to send most of our Pakistan orders.
How long does it take for home delivery?
For major cities, the delivery takes 3-5 working days. Working days are Monday-Saturday. For minor cities or interior cities, delivery takes 5-7 working days.
Do you deliver on weekend?
Depends on the courier service. Some of the orders do get delivered on weekends.
Can I track my order?
Yes. You will receive an email when your order is placed with an order number. You can use that tracking number to track your order.
What payment options do you offer?
We offer Cash on delivery and online debit/credit card payment options.
How can I make complaint?
In the rare occasion we make a mistake we are more than happy to take all customer feedback. There is always room for improvement. Contact Us at 0311-7269991
Can I get a refund if I don’t like my order?
You can definitely claim a full refund. On the other hand, ship your parcel back with a specified list of issues that are being incurred. We will alter/remake/remodel your shirt and send it back.
Any physical store I can visit?
We are entirely based online and operate through a single website. There are no other authorized distributors or re-sellers.
How I can suggest improvements?
You can send us your suggestions using all the contact mediums mentioned on website. We would be happy to receive your comments and suggestions.